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HIPAA Privacy Notice

Last Reviewed: 06/29/2023

 

​This HIPAA Privacy Notice (the "Notice") describes how your protected health information (PHI) may be used and disclosed by Prescription Quest (referred to as "we," "us," or "our"), and your rights regarding your PHI. We are committed to maintaining the privacy and security of your PHI in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

 

1. Uses and Disclosures of PHI

 

We may use and disclose your PHI for the following purposes:

 

Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes sharing information with healthcare professionals involved in your care.

 

Payment: We may use and disclose your PHI to bill and collect payment for the healthcare services we provide. This may involve sharing information with insurance companies, government agencies, or third-party payers.

 

Healthcare Operations: We may use and disclose your PHI for our internal operations, such as quality assessment, staff training, and conducting audits or compliance activities.

 

Business Associates: We may disclose your PHI to third-party service providers, known as business associates, who perform functions on our behalf and require access to PHI to provide their services. We have contracts in place with these business associates to protect the privacy and security of your PHI.

 

Required by Law: We may use and disclose your PHI when required by law, such as for public health activities, reporting abuse or neglect, or to comply with a court order or legal process.

 

2. Your Rights

You have the following rights regarding your PHI:

 

Right to Access: You have the right to request access to your PHI in our records. We may charge a reasonable fee for providing copies of your PHI.

 

Right to Request Restrictions: You have the right to request restrictions on certain uses and disclosures of your PHI. However, we are not required to agree to your request if it would affect your treatment or our ability to collect payment for services.

 

Right to Confidential Communications: You have the right to request that we communicate with you about your PHI in a certain way or at a specific location to maintain confidentiality.

 

Right to Amend: If you believe that your PHI in our records is incorrect or incomplete, you may request an amendment. We may deny your request under certain circumstances.

 

Right to an Accounting of Disclosures: You have the right to request an accounting of certain disclosures of your PHI that we have made.

 

Right to a Copy of this Notice: You have the right to obtain a paper copy of this Notice upon request, even if you have received an electronic copy.

 

3. Privacy and Security Practices

 

We maintain physical, technical, and administrative safeguards to protect your PHI from unauthorized access, use, or disclosure. We regularly review and update our security measures to ensure the privacy and integrity of your PHI.

 

4. Changes to this Notice

We reserve the right to amend this Notice at any time. Any material changes will be promptly posted on our website and provided to you in writing, if requested.

 

5. Contact Information

 

If you have any questions, concerns, or complaints about this Notice or our privacy practices, please contact:

 

​Prescription Quest

(347) 647-9851

privacy@prescriptionquest.com

If you believe your privacy rights have been violated, you may file a complaint with us or with the Office for Civil Rights of the U.S. Department of Health and Human Services.

Prescription Quest is committed to protecting your PHI and respecting your privacy rights. We will not retaliate against you for filing a complaint.

Please also review our Do not sell or share my personal Information Policy.

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